LMK Solutions

IT Support in Yorkshire

NO FIX NO FEE, NO HIDDEN CHARGES, FREE HOME & OFFICE VISIT

Services


Managed IT Support for Small Businesses

Small businesses today need reliable IT support services that know their business goals and requirements, attend to their needs quickly, and proactively maintain their networks.

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Computer and Laptop Repair Service in Hull

Qualified and friendly computer technician. Is your PC not turning on or has it shut unexpectedly? Don't worry, I can help you with that.

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Digital Display Systems

Reach a wider audience, improve efficiency of communication and operations in your organisation - use a Digital Display solution in your business!

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Intruder Alarm Systems and CCTV

With the latest Smart Home Technologies from your favourite security brands, deterring burglars and detecting trespassers has never been easier.

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Office 365

G Suite

Smart Homes

Network Installation Wireless Network & Cabling Services

VoIP

About


LMK Solutions offers a full range of IT solutions to home and SME business users across Hull and the Humber:

  • Managed IT support for small and medium businesses
  • Computer and laptop repair service
  • VoIP
  • Wired network installation including wireless network and cabling services
  • Cloud-based solutions Office 365 and G Suite
  • Smart home design and installation
  • Intruder alarm system and CCTV
LMK IT Solutions provides a service via remote access and/or in person if the problem cannot be fixed remotely. An engineer can come to you to repair your PC.

To keep things simple and convenient for the residents of Hull and the Humber - LMK Solutions, offers fixed rates, hourly rates, and even some repair packages.

LMK IT Solutions is open from 8:00 am until 10:00 pm.

If you need IT support or any service that LMK IT Solutions provides, just get in touch!
AboutAbout

Emergency Support


Emergency Support
IT EMERGENCY? CALL IN THE EXPERTS

If you have a problem with your IT system, whether it’s a PC that’s frozen or a network that’s suddenly gone down, there’s no need to panic: just call LMK IT Solutions.
We’ve identified – and fixed – every kind of IT problem, so the chances are that what’s causing an issue for you is something that we’ve encountered before. So for fast and friendly emergency support, call in the experts.

HARDWARE FAILURES
LMK IT Solutions, know how to diagnose faults and their causes and, where possible, we have the expertise to fix them and put your equipment back to work. Whenever you experience a problem with PC’s laptops or printers, give us a call and we will be happy to help

SOFTWARE PROBLEMS
We have an understanding of the majority of commercial software, including operating systems, office applications so if you have an application failure we probably know what’s causing it – and how to fix it. So if you have software that is not working, or has a recurring bug, call us to find out how we can help.

FAULTY NETWORKS
Sudden failure of a wired or wireless network can have catastrophic implications for most modern businesses, it’s essential to get connectivity back as soon as possible. We are experienced in installing and diagnosing efficient networks – so we understand IT networks and how to get them back up and running. If your network is down, call LMK IT Solutions for fast and effective support.


Blog


14Apr

How to improve your broadband and Wi-Fi A fast and reliable internet connection has become a necessity in today’s world. We spend more time online now than we ever have before: for work, school and play. The number of connected devices and users in our homes is multiplying, and we stay online longer.

A fast and reliable internet connection has become a necessity in today’s world. We spend more time online now than we ever have before: for work, school and play. The number of connected devices and users in our homes is multiplying, and we stay online longer. 

Understanding the difference

 When testing your broadband speed, it is essential to understand how your device connects to your broadband. Unless your device is connected using a network cable directly to your router, the speeds you are receiving will be affected by your Wi-Fi network speed and range, and the capabilities of the device you are using, among other factors. 

What broadband speed do I need?

 Internet connection speed is something of a moving target. It all depends on how you use your broadband and how many connected devices you have in your household. For a single-screen Zoom meeting, you will need minimum upload and download speeds of 2.0 Mbps. For dual screen, you will need a minimum upload speed of 2.0 Mbps and a minimum download speed of 4.0 Mbps. Netflix requires a minimum of 5 Mbps to stream full HD content and a minimum of 25 Mbps for 4K Ultra HD content. You will need a faster speed if you intend to connect several devices at once. Currently, broadband in the UK can be divided into three main categories: 

  • Standard broadband, which has download speeds of up to 30 Mbps;
  • Superfast broadband, which has download speeds of between 30 Mbps and 300 Mbps;
  • Ultrafast broadband, which has download speeds of greater than 300 Mbps.

 Some ISPs (internet service providers; for example, BT and KCOM) may not have packages that offer the highest speeds available in each of the categories above. 

How to test my broadband speed

  • Using a device with a network port (e.g., desktop PC or laptop):
  • Look at the back of your router and locate the LAN ports, typically a bank of four yellow ports next to each other.
Internet router and Cat5e cables
  • Plug the network cable into any LAN port on the router and plug the other end into the computing device's network port.
  • Disable the Wi-Fi adaptor on your device.
  • Navigate to https://www.speedtest.net/ and click on "GO".
speedtest net webpage, speed results


  • Within a few seconds, the test will begin, and you will see your download speed, upload speed and ping, that is important for players The ping (or latency) of a player is how fast they can send a command to the game and have the game (or its server) display what happened. An acceptable ping is around the 40ms-60ms mark or lower. A speed of over 100ms shows a noticeable delay and over 170 some games will reject your connection entirely.
  • Using a device with a Wi-Fi network only (e.g., mobile phone or tablet). If you don't have a device with a network port available, you can still perform a speed test:
  • Move as close as you can to your router, browse to https://www.speedtest.net/ and click on "GO".

What speeds should I get?

 Now, let's look into the results of your speed test. You can compare the results you obtained with the speeds advertised by your ISP.  Refer to your ISP agreement based on the plan you are on; you will be able to find your contracted speed. You should check the small print of your contract because it might state that the advertised broadband speed is not guaranteed; however, there will be the minimum speed you can expect to get. The contract will probably also explain that the provider can't guarantee an uninterrupted service, as a broadband connection may be lost for a number of reasons beyond the broadband provider's control - for example, your Wi-Fi equipment might be limited, or your router may be located too far from your home office. If the speed you are getting from the router is consistently slower than it should be, contact your provider to diagnose the problem. If the problem lies within their network, and they can't fix it within 30 days, they must offer you the right to terminate your contract without being penalised (Ofcom, n.d.). 

What other options are available in my area?

 Depending on where you live, you might find multiple broadband service options. Visit the Ofcom website https://checker.ofcom.org.uk/, select “View broadband availability” and enter your postcode. With this information, you can shop around and look for the best ISP in your area, but don't be tempted by the maximum speed available. To make an informed decision, you should look for the average or minimum speed advertised. 


There is no fast broadband available in my area

 If you live in a rural area, your location might not be a priority in terms of superfast fibre broadband rollout and your infrastructure might still depend on old-fashioned copper wires. Thankfully, there are other technologies that can provide fast and reliable broadband. 

4G mobile broadband networks

 4G mobile broadband networks are widespread around the country. Average download speeds depend on the provider and the distance from the cellular tower. Currently, the UK average speed is around 36 Mbps (Choose, n.d.). 

5G mobile broadband networks

 The 5G mobile network continues to spread around the UK. It is available in many towns and cities and is a significant improvement over 4G, with an average download speed of between 100 Mbps and 200 Mbps. This is an alternative to traditional broadband. You can find the location of the closest cellular tower and operators here: https://www.cellmapper.net/ 

How much is 4G broadband?

 There are three main components required for the completed setup of a fast and reliable mobile network. 

Data SIM contract

 You will need a data SIM contract. LMK IT Solutions can offer you unlimited 4G broadband from O2 and EE from £50.40 per month over a 24-month contract. 

Equipment

 We can mount MikroTik high LTE antennas outdoors, on a pole, mast, chimney, or elevated structure. These antennas can provide a connection where mobile phones can't, and ensure that you are getting a full signal. An antenna can be connected to most compatible routers using a Cat6 Ethernet cable. The average cost of the equipment is £250. 

Microtik LTE antenna

Installation

 The cost of installation will depend on the location and the structure and size of your property but the average cost is £150-£250. 

Starlink

 Starlink is a satellite internet constellation being constructed by SpaceX, a company founded by Elon Musk, to provide satellite internet access. The constellation of small mass-produced satellites in a low Earth orbit work in combination with ground transceivers to bring satellite broadband straight to your location. In the UK, the price is £439 for the kit and a monthly subscription fee of £89 for 150 Mbps. 

My Wi-Fi is slow or does not cover parts of the home or office

 The majority of users connect to their home broadband service wirelessly using Wi-Fi. With the steady increase in broadband speeds, Wi-Fi performance can become the limiting factor that influences your experience. Your ISP is, in most cases, responsible for the broadband quality and performance is controlled by the router; beyond this, it is up to you. 

Look into your router placement

 The location of the Wi-Fi router within the home or office directly affects Wi-Fi performance. When Wi-Fi travels through different building materials (walls, etc.), the signal strength degrades. Other electrical devices can also interfere with the Wi-Fi signal; for example, microwaves, cordless phones and baby monitors. For many people, a wireless router is not something to be displayed, so they hide it in a cabinet, behind the TV, etc. This further reduces Wi-Fi performance. Whenever possible, try to locate your Wi-Fi router at the centre of the property, on a raised surface, away from other wireless devices. 

Change your router

 If your signal does not improve despite moving the router, consider upgrading to a newer router. Current routers tend to outperform older ones, so if you have been with your provider for a while, try asking for a free router upgrade to their latest model. One of the best options is the TP-Link Archer AX50 Router. Available from Amazon If you decide to go for a third-party router (i.e., one that is not provided by your broadband provider), an additional benefit is that you gain the freedom to configure its settings, although the setup is likely to require a degree of technical knowledge. In most properties, the incoming broadband connection is installed at the edge of the property next to an external wall and in larger properties there may be areas without sufficient coverage. 

Four ways to boost your Wi-Fi range and get true full-house Wi-Fi coverage

1. Wi-Fi extenders/boosters/repeaters

TP link white WiFi booster

For most scenarios, this is the easiest and cheapest way to extend your Wi-Fi coverage.

 Wi-Fi extenders - also called repeaters or boosters - increase your Wi-Fi signal by 'capturing' the wireless signal from your router and then rebroadcasting it. Some people rightly wonder whether they really work; they do, but they're not the best option if you need very fast Wi-Fi speeds. 

This is because extenders create a separate network and the Wi-Fi signal is repeated in its entirety. Thus, part of the available bandwidth is used to communicate with your main router and the remainder is used to communicate with your wireless device(s). Older extenders were far less efficient than newer models. Users tended not to like extenders because they would cause bottlenecks and effectively reduce bandwidth by 50%. 

Once again, location is very important. An extendershould be located well within range of your main Wi-Fi router to make sure that the connection between them is stable and efficient. 

You might have to switch manually between your router and extender Wi-Fi networks. 

However, they are cheap and easy to install. If you have a single room at the other end of your property that needs a Wi-Fi connection for basic tasks performed on one or two devices, this might be an option. The TP-Link AC1750 Universal Dual Band Range Extender (RE450) is a great choice. Available from Amazon 

2. Mesh Wi-Fi networks. 

Unifi mesh network overview


Mesh Wi-Fi systems consist of an access point that connects directly to your main router using a network cable supply, and a series of satellite Wi-Fi devices, called nodes, placed in locations around your home where you need Wi-Fi

Nodes are aware of each other and create a single, large and seamless Wi-Fi network that covers your entire home. Your devices will connect to the closest node automatically and without any disruption as you move around your home.

Mesh networks are becoming more common - and affordable. Our preferred vendor for equipment is Ubiquiti, which provides enterprise-quality Wi-Fi systems at affordable prices.

For a simple mesh Wi-Fi setup, you will need the following:

  • 1 x wired access point that connects over a network cable to your wireless router (the Ubiquiti UniFi nanoHD point is, in itself, a great improvement over most Wi-Fi routers). Available from Amazon
  • 1 x mesh node Ubiquiti UniFi AP AC Mesh (they are also weatherproof, so ideal for extending your Wi-Fi to your garden, for example). Available from Amazon

The overall price will depend on how many mesh nodes you need to cover your property. It is also straightforward to add more nodes when required.

3. Powerline adapters. 

Tp-Link powerline adapters


Powerline adapters work by using the electrical wiring in your building to transmit data around the home. Powerline adapters convert the data into electrical signals and then convert them back at the other end. With a powerline adaptor, you can truly get the best of both worlds. The setup involves two adapters that are plugged into electrical sockets, one of which is connected to the router via an Ethernet cable to the device(s) being used. Some adapters come with a Wi-Fi access point, allowing you to create a stable Wi-Fi network in another part of your property. A powerline uses an electrical circuit and the backbone is different from that of a Wi-Fi extender, so there is no need to split bandwidth. This means you will get the fastest speed available.

Powerline adapters are relatively inexpensive and can easily be expanded, but will only work in homes where there is one electrical ring (circuit).

The performance of a powerline connection is also dependent on the powerline devices being used and the quality of the electrical wiring in the home.

Powerline adapters are also prone to electrical interference created by high-power devices, such as washing machines.

The TP-Link AV1000 TL-WPA7517 KIT (available from Amazon) is a great starter kit, which includes 2 x powerline adapters and a Wi-Fi access point.

4. Ethernet cable

Blue Cat6 Cable


Wired Ethernet connections offer a more reliable internet connection (including faster internet speeds and lower latency / ping) than Wi-Fi and, when installed correctly, are free from interference.

They are perfect for connecting devices equipped with an Ethernet port, such as a desktop PC, printer, TV, games console, IP CCTV camera or a Wi-Fi access point providing additional wireless coverage.

The single Cat6a Ethernet cable offers up to 10 Gbps (that's 10,000 Mbps) bandwidth at a range of up to 100 metres.

This technology enables the connection of multiple devices with a single cable using an inexpensive network switch. With a PoE (Power over Ethernet) switch, in addition to sending data, you can also send power.

This solution is future proof. As faster connection speeds become available in the future, Ethernet cable has the spare capacity to exploit them.

You can run a single cable from your main router to the other side of your property or to a new building to connect multiple devices. The diagram below illustrates one of the types of installation we perform for our customer.


Wired extension diagram for Internet connectiviti and CCTV cameras


A single Ethernet cable runs from the current router to a new office building located in the garden. As this is a terraced property, the cable has been pulled over the roof. With the use of a network switch, we were able to provide a wired connection for a desktop PC, printer and Wi-Fi access point, enabling the connection of wireless devices.

In addition, an extra Ethernet cable running from the PoE switch provides a data connection and power for an IP CCTV camera, watching over the customer’s property.

The cost of this type of installation depends on the following:

  • Number of cable runs required.
  • Type of property (detached, semi-detached or terraced).
  • Number of pieces of networking equipment, wireless access points, switches, etc.

On average, the price is £150-£250 per cable run, plus £70 per UniFi wireless access point and £30 per gigabit 5-port network switch. 


If you are looking to improve your internet speed and the Wi-Fi coverage around your home or  office, get in touch with LMK IT Solutions. 

We will be happy to give you advice or work with you on your project on your project. 

LMK IT Solutions 

We are here to help!


Read More  
08Apr

Another outdoor WiFi project Point-to-MultiPoint (PtMP), outdoor network and Guest WiFi for a holiday park.

Point-to-MultiPoint (PtMP), outdoor network and Guest WiFi for a holiday park.

This setup brings internet connectivity to faraway park areas and will allow customers to access Guest networks around bar, shop and touring park

Using Ubiquiti Networks AirMax and Unifi Wifi equipment


Working in the snow, freezing cold #network
#ubiquitinetworks #unifi 

Unifi network equipment
Point to multipoint antenna
Unifi point to point antenna


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19Mar

With COVID-19 virus continuing to impact people and countries around the world, employees and teams everywhere are moving to remote work.

With COVID-19 virus continuing to impact people and countries around the world, employees and teams everywhere are moving to remote work.

Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.

By making Teams available to as many people as possible, Microsoft aims to support public health and safety by keeping teams connected while they work apart.

The perfect tool for enabling remote work.

If you are thinking about enabling remote work, but you are not sure how to start - please do not hesitate to contact LMK IT Solutions

#teamwork #remotework #microsoftteams #microsoft365 #covid19



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14Mar

More and more organisation move toward remote work. With the help of technology, it was never easier to enable remote work in your company. Enabling your company for remote work is a competitive advantage, enable more flexibility, keep your current employees happy, reduce the costs of running an office space and expand your pool of talent for recruiting purposes.

How To Enable Remote Work in your company.

More and more organisation move toward remote work. With the help of technology, it was never easier to enable remote work in your company.

Enabling your company for remote work is a competitive advantage more flexibility, keeping your employees happy, reducing costs of running an office space and expanding your pool of talent.

If you are thinking about enabling remote work, but you are not sure how to start - please do not hesitate to contact LMK IT Solutions

I can help you develop your Remote Work strategy and determinate the best technology for your business

What technology is available  that make remote work more effective and collaborative

Many tech companies use the following tools for communication:

  • Email

  • Google Hangout / Microsoft Teams

  • VoIP Phones

  • VPN

  • Video Conferencing

How you can use above tools?

  • Email is necessary for communicating big ideas or documents,  with external partners.

  • Email often lacks the convenience and benefits of in-person conversations. 

  • Google Hangout / Microsoft Teams, are instant messages tools enabling quick informal communication from any device 

  • VPN Your office has a network. On this network, you can access printers, connect to IT resources, transfer data, and more. A remote access VPN means your remote employees can log on to your office network from anywhere — home, traveling, in transit — that has access to the internet. They then have access to all your company resources, even if they’re using public Wifi.

  • For your video conferencing calls, are one of the most important pieces of remote work in your organisation and Meeting Room setup. All participants can see each other after all, 55% of human communication is based on body language, not voice.

  • For an audio and visual solution that does enable successful remote work, check out the Meeting Owl – an all-in-one 360º video conferencing device built with the remote experience in mind.


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24Feb

Digital Display System installed recently.

Digital display used to indicate the order of works, wiring diagrams and installation points for electrical works in the caravan production line,

 

In addition, installers are equipped with a tablet that they cause to look up plans and update work progress,

 

Reach a wider audience, improve efficiently of communication and operations in your organisation - use Digital Display solution in your business!

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30May

As of January 14 Microsoft is no longer supporting Windows7

This means that Microsoft will no longer be regularly updating the system with fixes when a security vulnerability is found. The Microsoft is urging users – both consumer and enterprise – to update their systems to the latest operating system: Windows 10.


Get your Windows 7 Desktop PC or Laptop upgraded to up to date Windows 10 Operating system.


Contact us now to arrange an upgrade.


I will collect your PC and drop it off when ready.


You will be able to keep all your files photos and programs


Most of the work is completed within a day.


For all, your IT and software needs contact LMK IT Solutions!

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Contact


Work Remotely


How To Enable Remote Work in your company.

More and more organisation move toward remote work. With the help of technology, it was never easier to enable remote work in your company.

Enabling your company for remote work is a competitive advantage more flexibility, keeping your employees happy, reducing costs of running an office space and expanding your pool of talent.

If you are thinking about enabling remote work, but you are not sure how to start - please do not hesitate to contact LMK IT Solutions

I can help you develop your Remote Work strategy and determinate the best technology for your business

What technology is available  that make remote work more effective and collaborative

Many tech companies use the following tools for communication:

  • Email
  • Google Hangout / Microsoft Teams
  • VoIP Phones
  • VPN
  • Video Conferencing

How you can use above tools?

  • Email is necessary for communicating big ideas or documents,  with external partners.
  • Email often lacks the convenience and benefits of in-person conversations. 
  • Google Hangout / Microsoft Teams, are instant messages tools enabling quick informal communication from any device 
  • VPN Your office has a network. On this network, you can access printers, connect to IT resources, transfer data, and more. A remote access VPN means your remote employees can log on to your office network from anywhere — home, traveling, in transit — that has access to the internet. They then have access to all your company resources, even if they’re using public Wifi.
  • For your video conferencing calls, are one of the most important pieces of remote work in your organisation and Meeting Room setup. All participants can see each other after all, 55% of human communication is based on body language, not voice.
  • For an audio and visual solution that does enable successful remote work, check out the Meeting Owl – an all-in-one 360º video conferencing device built with the remote experience in mind.

Contact LMK IT Solutions.